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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All APEN GROUP products

The group «New Technologies» offers products from the plant APEN GROUP: heat fans and air curtains, heat generators, heating and ventilation devices, air heaters, water heaters
  • Fan heaters APEN GROUP
    Fan heaters
    And 30, 50, 60, etc.
  • Destratifiers APEN GROUP
    Destratifiers
    ONE, R1, R2, R3, etc.
  • Water curtains APEN GROUP
    Water curtains
    GUARD 100W, 150W, 200W, etc.
  • Automation and accessories APEN GROUP
    Automation and accessories
    SPEEDER 4A, 7A, LS11, etc.
  • Ceiling fans APEN GROUP
    Ceiling fans
    QUEEN Q350, Q450, etc.
  • Internal air heaters APEN GROUP
    Internal air heaters
    PKA 032N, 035N, 060N, etc.
  • Electric curtains APEN GROUP
    Electric curtains
    GUARD 100E, 150E, 200E, etc.
  • Air curtains APEN GROUP
    Air curtains
    GUARD 100C, 150C, 200C, etc.
  • Industrial curtains APEN GROUP
    Industrial curtains
    GUARDPRO 150C, 150W, etc.
  • Heat generators APEN GROUP
    Heat generators
    RAPID RA 024, 032, 043, etc.
  • Air heaters APEN GROUP
    Air heaters
    PLUS PL 032, 043, 054, etc.
  • Heaters APEN GROUP
    Heaters
    Kondensa PC 032, 043, etc.

NEW TECHNOLOGIES GROUP

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